ISO Certifications
Information Security Management System
The HGC operates an Information Security Management System (ISMS) certified in accordance with ISO/IEC 27001:2022 by the accredited certification body TÜV HELLAS (TÜV NORD). The certification covers the Authority's critical functions and activities, ensuring the protection of information, information systems, and data managed in the course of its regulatory, supervisory, and enforcement responsibilities within the gaming sector. Compliance with ISO/IEC 27001:2022 demonstrates the HGC's commitment to protecting the confidentiality, integrity, and availability of information, strengthening cybersecurity and information security controls, effectively identifying and managing risks, promoting continuous improvement and resilience.
Anti-Bribery Management System
The HGC operates an Anti-Bribery Management System certified in accordance with ISO 37001:2016 by TÜV HELLAS (TÜV NORD). The certification applies to the Authority's core activities and supports the prevention, detection, and management of bribery and corruption risks. Through the implementation of this standard, the HGC reinforces Transparency and accountability, Ethical conduct and integrity, Effective risk management, A culture of compliance and good governance, Continuous improvement of organisational processes. This certification reflects the Authority's commitment to maintaining the highest ethical standards in the fulfilment of its public responsibilities.
Quality management system
The HGC operates a Quality Management System certified in accordance with ELOT EN ISO 9001:2015 by TÜV HELLAS (TÜV NORD). The certification covers the Authority's core functions, including licensing, certification, supervision, market oversight, and player protection activities. Implementation of the standard supports: Consistent and high-quality service delivery, Continuous improvement of processes and performance, Enhanced transparency and efficiency, Increased stakeholder confidence, Effective fulfilment of the Authority's regulatory mission. Through its commitment to quality management, the HGC seeks to deliver services that serve the public interest while ensuring regulatory excellence and operational effectiveness.