The Hellenic Gaming Commission (HGC) promotes a comprehensive framework of Responsible Gambling Principles designed to protect players, support informed decision-making, and encourage responsible participation in games of chance.
These principles contribute to a safe, transparent, and well-regulated gambling environment, helping to prevent gambling-related harm while strengthening public trust in the regulated market.
Principle #1
Gambling Is Based on Chance
Games of chance are founded on randomness, and their outcomes are determined wholly or predominantly by luck. Understanding that gambling outcomes cannot be predicted or controlled is essential for avoiding unrealistic expectations and participating responsibly.
Principle #2
Gambling Is Entertainment, Not a Source of Income
Gambling should be viewed as a form of entertainment and leisure rather than a means of generating income or solving financial difficulties. Treating gambling as a source of earnings can increase the risk of excessive gambling and financial harm.
Principle #3
Gambling Should Not Negatively Affect Everyday Life
Participation in gambling activities should not adversely affect a player's financial situation, personal well-being, family relationships, work, education, or social life. Responsible gambling requires maintaining a healthy balance between gambling and other aspects of daily life.
Principle #4
Participation Should Be a Free and Informed Choice
Participation in gambling must be voluntary and based on informed decision-making. Players should have access to clear and accurate information about the nature of gambling, its risks, and the tools available to support responsible play.
Principle #5
Responsible and Transparent Communication
Information and communications relating to gambling should be accurate, balanced, and socially responsible. Their purpose should be to inform consumers about legal gambling opportunities and support informed choices, without encouraging excessive or irresponsible gambling behaviour.
Principle #6
Prevention and Early Intervention
Effective measures should be in place to prevent and address problematic gambling behaviour. This includes prevention initiatives, early identification of risk factors, player protection mechanisms, and access to support and assistance services when needed.
Principle #7
Protection of Minors and Vulnerable Persons
Access to games of chance by minors is strictly prohibited. Special attention must also be given to the protection of vulnerable individuals who may be at increased risk of gambling-related harm through targeted safeguards, awareness initiatives, and support measures.
Principle #8
Protection of Privacy and Personal Data
Players are entitled to the protection of their privacy and personal data. Personal information must be collected, processed, and stored securely and only in accordance with applicable legal and regulatory requirements.
Principle #9
Transparency and Integrity
The gambling market should operate in a transparent, fair, and trustworthy manner. Appropriate measures must be implemented to prevent illegal activities, safeguard market integrity, and maintain public confidence in regulated gambling services.