The Hellenic Gaming Commission (HGC) recognizes that its people are its most valuable asset and a key factor in the successful fulfilment of its mission. The Authority is committed to attracting, developing, and retaining highly qualified professionals who contribute to effective regulation, supervision, and market oversight.
In line with the principles of efficiency and optimal use of public resources, the HGC strengthens its workforce through secondments from public sector organisations and institutions. The Authority publishes calls for expressions of interest, evaluates candidates based on their qualifications and professional experience, and submits recommendations for selection in accordance with the applicable legal framework.
The HGC’s workforce is composed of experienced and skilled professionals with diverse academic and professional backgrounds. Guided by a shared commitment to public service, integrity, collaboration, and innovation, employees contribute to achieving the Authority’s strategic objectives and protecting the public interest.
With 75% of its personnel holding tertiary education qualifications and the remaining 25% having completed secondary or compulsory education, the HGC is staffed by experienced and specialized professionals distinguished by their dedication, creativity, and strong team spirit.
In addition to secondment procedures, the HGC may recruit, transfer, or reassign personnel in accordance with the applicable legislative framework and operational needs.
Learning and Development
The HGC places particular emphasis on the continuous education and professional development of its staff. Learning and development form an integral part of the Authority’s strategic planning, supporting the effective performance of its regulatory, supervisory, and administrative responsibilities.
Employees participate in training programmes covering critical areas such as:
- Gambling regulation and compliance
- Supervision and enforcement practices
- Anti-money laundering measures
- Information security and cybersecurity
- Digital governance and emerging technologies
- Organisational effectiveness and leadership development
The Authority actively encourages participation in certified training programmes and internationally recognised educational initiatives. It also collaborates with respected academic institutions, professional organisations, and training providers in Greece and abroad.
Alongside external programmes, the HGC delivers targeted internal training tailored to the specific needs of its organisational units, ensuring that employees continuously develop the skills and expertise required to address evolving regulatory and technological challenges.
International cooperation and professional networking further strengthen the Authority’s knowledge base, enabling its staff to remain informed of emerging trends, risks, and best practices within the global gaming sector.
Professional Certifications
The HGC attaches great importance to the achievement and maintenance of professional certifications and internationally recognised management standards. Certification supports the Authority’s commitment to operational excellence, continuous improvement, transparency, and effective risk management.
As part of its strategic development, the HGC implements internationally recognised standards, including:
- ISO 9001 for Quality Management
- ISO/IEC 27001 for Information Security Management
- ISO 37001 for Anti-Bribery Management
These frameworks contribute to the development of a modern and accountable organisation founded on sound governance, compliance, and continuous improvement.
The Authority also invests in the professional certification of its staff in specialised areas directly related to its responsibilities. These include certifications for internal auditors of management systems, information systems auditing, cybersecurity, and regulatory compliance.
Examples include:
• Internal Auditor Certifications for ISO Management Systems
• CISA (Certified Information Systems Auditor)
• Other internationally recognised professional and technical certifications
In addition, the HGC promotes the application of internationally recognised technical standards for gaming systems certification, including Gaming Laboratories International (GLI) Standards, strengthening its technical expertise and enhancing its ability to effectively supervise increasingly complex and technology-driven gaming environments.