Gaming Market Regulation

The HGC performs its regulatory tasks with the aim of establishing an institutional framework and standards, in order to ensure that both gambling and the permitted gaming activities are organized and carried out with due regard to transparency and impartiality, that illegal operations and profiteering are prevented, and that the interests of the consumers and the public are effectively protected.

By virtue of Resolution No 8/6/25.05.2012, the HGC adopted a set of general principles which governs its activities relating to its operation and the execution of its regulatory functions.

• a. Proportionality: The HGC must only intervene if necessary. All measures adopted must be appropriate to prevent the risk they address and all costs they entail for the regulated entity must be justified.
• b. Accountability: The HGC must justify its decisions and be subject to public scrutiny.
• c. Consistency: The HGC must lay down regulatory frameworks whose provisions and requirements are consistent with each other and demonstrate impartiality in their enforcement.
• d. Transparency: The HGC must be honest, establish simple and clear regulatory frameworks and formulate them in such a way as to be easily understood by the users.
• e. Commitment: The HGC must be committed to resolving problems and minimize the negative impact that its decisions are likely to have.
• f. Social responsibility and empathy: In order to ensure responsible gaming, the HGC must be aware of and familiar with the needs of the public at large, and be in direct and open contact with the citizens, focusing primarily on vulnerable groups.

The regulatory tasks of the HGC consist of a series of Regulations that apply either to the gaming market as a whole (horizontal) or to specific games or game categories, or, finally, to the operation and the operators of such games.