{"id":20986,"date":"2026-06-30T09:41:08","date_gmt":"2026-06-30T06:41:08","guid":{"rendered":"https:\/\/hgc.gov.gr\/procedures-for-submitting-exclusion-and-temporary-suspension-requests\/"},"modified":"2026-07-08T09:44:10","modified_gmt":"2026-07-08T06:44:10","slug":"procedures-for-submitting-exclusion-and-temporary-suspension-requests","status":"publish","type":"page","link":"https:\/\/hgc.gov.gr\/en\/public-players\/responsible-gaming\/self-exclusion\/procedures-for-submitting-exclusion-and-temporary-suspension-requests\/","title":{"rendered":"Procedures for Submitting Exclusion and Temporary Suspension Requests"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20986\" class=\"elementor elementor-20986 elementor-19863\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0821e92 e-con-full e-flex e-con e-parent\" data-id=\"0821e92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-85d929f e-con-full e-flex e-con e-child\" data-id=\"85d929f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d5aedd e-con-full e-flex e-con e-child\" data-id=\"4d5aedd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a969d2d elementor-widget elementor-widget-heading\" data-id=\"a969d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Procedures for Submitting Exclusion and Temporary Suspension Requests<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-124c79f text-left elementor-widget elementor-widget-tp-breadcrumbs-bar\" 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elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3430d053\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19922\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%8c%ce%bc%ce%b5%ce%bd%ce%bf%cf%82-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b7%cf%82\/\" class=\"elementor-item\" tabindex=\"-1\">Self-Excluded Player<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19921\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%b5%ce%af%ce%b4%ce%b7-%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%ce%bf%cf%8d-%cf%80%cf%81%ce%bf%cf%83%cf%89%cf%81%ce%b9%ce%bd%ce%ae-%ce%b1%cf%80%ce%bf%cf%87%ce%ae\/\" class=\"elementor-item\" tabindex=\"-1\">Types of Exclusion and Temporary Suspension<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19920\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%b4%ce%b9%ce%b1%ce%b4%ce%b9%ce%ba%ce%b1%cf%83%ce%af%ce%b5%cf%82-%cf%85%cf%80%ce%bf%ce%b2%ce%bf%ce%bb%ce%ae%cf%82-%ce%b1%ce%b9%cf%84%ce%ae%cf%83%ce%b5%cf%89%ce%bd-%ce%b1%cf%80%ce%bf%ce%ba%ce%bb\/\" class=\"elementor-item\" tabindex=\"-1\">Procedures for Submitting Exclusion and Temporary Suspension Requests<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19925\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%bf%ce%b4%ce%b7%ce%b3%cf%8c%cf%82-%ce%b1%cf%85%cf%84%ce%bf%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%ce%bf%cf%8d-%ce%bc%ce%ad%cf%81%ce%bf%cf%82-%ce%b1\/\" class=\"elementor-item\" tabindex=\"-1\">Self-Exclusion Guide \u2013 Part A<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19924\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%bf%ce%b4%ce%b7%ce%b3%cf%8c%cf%82-%ce%b1%cf%85%cf%84%ce%bf%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%ce%bf%cf%8d-%ce%bc%ce%ad%cf%81%ce%bf%cf%82-%ce%b2\/\" class=\"elementor-item\" tabindex=\"-1\">Self-Exclusion Guide \u2013 Part B<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64f2acdf e-con-full e-flex e-con e-child\" data-id=\"64f2acdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb7ec1 elementor-widget elementor-widget-text-editor\" data-id=\"dbb7ec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1.<\/strong><strong>Procedure for Submitting a Request for Indefinite Self-Exclusion, Temporary Self-Exclusion or a Temporary Time-Out<\/strong><\/p><p>Players who wish to be placed under an Exclusion regime (either indefinite self-exclusion or temporary self-exclusion) or a Temporary Time-Out may:<\/p><ul><li>submit a relevant application to the land-based casino from which they wish to be excluded;<\/li><li>submit a relevant application at certified OPAP PLAY outlets;<\/li><li>follow the applicable procedures described on the official websites of the respective License Holders for:online gambling activities (for online gambling), and OPAP PLAY (for Video Lottery Terminals \u2013 VLTs).<\/li><\/ul><p><strong>2. Procedure for Submitting a Request for UNIVERSAL EXCLUSION<\/strong><\/p><p>At the present time, the Unified Register of Excluded Players is under development and preparation by the Hellenic Gaming Commission (HGC) prior to becoming operational. Until the official launch of the Unified Register of Excluded Players, it is not possible to register players in the Register, nor can their exclusion be automatically and universally applied across all License Holders. Accordingly, the following provisions apply in cases of Universal Exclusion:<\/p><p><strong>\u0391. <\/strong>Procedure for Requesting <strong>Universal Temporary<\/strong> Self-Exclusion from Online Gambling Activities<\/p><p>Players who wish to obtain universal <strong>temporary <\/strong>self-exclusion from gambling activities organised and conducted by licensed online gambling operators must submit a separate temporary self-exclusion request to each License Holder with whom they maintain an account.<\/p><p><strong>\u0392. <\/strong>Procedure for Requesting <strong>Universal <\/strong><strong>Indefinite <\/strong>Self-Exclusion from Online Gambling Activities, Video Lottery Terminals (OPAP PLAY\u2013VLTs), and\/or Land-Based Casino Gaming<\/p><p>Players who wish to obtain <strong>universal indefinite self-exclusion <\/strong>from gambling activities organised and conducted by licensed online gambling operators, through Video Lottery Terminals (OPAP PLAY\u2013VLTs), and\/or in land-based casino establishments, must either:<br\/><strong>submit a separate self-exclusion request<\/strong> to each License Holder with whom they maintain an account; or<br\/><strong>submit their request to the Hellenic Gaming Commission (HGC) <\/strong>for administration and processing.<\/p><p><strong>\u03a3\u03c4\u03b7 \u03b4\u03b5\u03cd\u03c4\u03b5\u03c1\u03b7 \u03b1\u03c5\u03c4\u03ae \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7, \u03c0\u03bf\u03c5 \u03bf \u03a0\u03b1\u03af\u03ba\u03c4\u03b7\u03c2 \u03b5\u03c0\u03b9\u03b8\u03c5\u03bc\u03b5\u03af \u03bd\u03b1 \u03b4\u03b9\u03b1\u03c7\u03b5\u03b9\u03c1\u03b9\u03c3\u03c4\u03b5\u03af \u03b7 \u0395\u0395\u0395\u03a0 \u03c4\u03bf \u03b1\u03af\u03c4\u03b7\u03bc\u03ac \u03c4\u03bf\u03c5 \u03b3\u03b9\u03b1 \u03ba\u03b1\u03b8\u03bf\u03bb\u03b9\u03ba\u03cc \u03b1\u03c0\u03bf\u03ba\u03bb\u03b5\u03b9\u03c3\u03bc\u03cc \u03b1\u03cc\u03c1\u03b9\u03c3\u03c4\u03b7\u03c2 \u03b4\u03b9\u03ac\u03c1\u03ba\u03b5\u03b9\u03b1\u03c2, \u03c0\u03c1\u03ad\u03c0\u03b5\u03b9 \u03bd\u03b1 \u03c5\u03c0\u03bf\u03b2\u03ac\u03bb\u03b5\u03b9 \u03c3\u03c4\u03b7\u03bd \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03ae \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7 <\/strong><strong>info[<\/strong><strong>@]<\/strong><strong>hgc<\/strong><strong>.<\/strong><strong>gov<\/strong><strong>.<\/strong><strong>gr<\/strong><strong>:<\/strong><\/p><ol><li><strong>a clear copy of both sides<\/strong> of the player&#8217;s identity card or passport;<\/li><\/ol><ol start=\"2\"><li>a<strong> solemn declaration<\/strong> bearing an authenticated electronic signature<strong> through gov.gr, <\/strong>stating that:<\/li><\/ol><p style=\"text-indent: 40px;\">a) \u03cc\u03c4\u03b9 \u03b5\u03c0\u03b9\u03b8\u03c5\u03bc\u03b5\u03af \u03c4\u03bf\u03bd \u03b1\u03cc\u03c1\u03b9\u03c3\u03c4\u03b7\u03c2 \u03b4\u03b9\u03ac\u03c1\u03ba\u03b5\u03b9\u03b1\u03c2 \u03b1\u03c0\u03bf\u03ba\u03bb\u03b5\u03b9\u03c3\u03bc\u03cc \u03c4\u03bf\u03c5 \u03b1\u03c0\u03cc \u03c4\u03b1 \u03c4\u03c5\u03c7\u03b5\u03c1\u03ac \u03c0\u03b1\u03af\u03b3\u03bd\u03b9\u03b1 \u03c0\u03bf\u03c5 \u03b4\u03b9\u03b5\u03be\u03ac\u03b3\u03bf\u03bd\u03c4\u03b1\u03b9 \u03bc\u03ad\u03c3\u03c9 \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03c4\u03cd\u03bf\u03c5 (\u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03c4\u03c5\u03b1\u03ba\u03ac \u03c4\u03c5\u03c7\u03b5\u03c1\u03ac \u03c0\u03b1\u03af\u03b3\u03bd\u03b9\u03b1)<strong> \u03ba\u03b1\u03b9<\/strong> \u03bc\u03ad\u03c3\u03c9 \u03a0\u03b1\u03b9\u03b3\u03bd\u03b9\u03bf\u03bc\u03b7\u03c7\u03b1\u03bd\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u03c4\u03cd\u03c0\u03bf\u03c5 Video Lottery Terminal (OPAP PLAY-VLTs)<strong> \u03ba\u03b1\u03b9<\/strong> \u03b5\u03c0\u03af\u03b3\u03b5\u03b9\u03b1 \u03c3\u03c4\u03b9\u03c2 \u03b5\u03c0\u03b9\u03c7\u03b5\u03b9\u03c1\u03ae\u03c3\u03b5\u03b9\u03c2 \u039a\u03b1\u03b6\u03af\u03bd\u03bf<strong>. <\/strong><strong>(\u039f \u03a0\u03b1\u03af\u03ba\u03c4\u03b7\u03c2 \u03c0\u03c1\u03bf\u03c3\u03b1\u03c1\u03bc\u03cc\u03b6\u03b5\u03b9 \u03c4\u03bf \u03ba\u03b5\u03af\u03bc\u03b5\u03bd\u03bf, \u03b1\u03c6\u03b1\u03b9\u03c1\u03ce\u03bd\u03c4\u03b1\u03c2 \u03cc\u03c0\u03bf\u03b9\u03bf\/\u03b1 \u03b1\u03c0\u03cc \u03c4\u03b1 \u03c4\u03c1\u03af\u03b1 \u03b5\u03af\u03b4\u03b7 \u03c4\u03c5\u03c7\u03b5\u03c1\u03ce\u03bd \u03c0\u03b1\u03b9\u03b3\u03bd\u03af\u03c9\u03bd \u03c4\u03c5\u03c7\u03cc\u03bd \u03b4\u03b5\u03bd \u03b5\u03c0\u03b9\u03b8\u03c5\u03bc\u03b5\u03af)<\/strong><\/p><p style=\"text-indent: 40px;\">b) the player consents to the disclosure of their personal data for the purposes of processing the request.<\/p><p>Upon receipt of the above documents, the HGC will take the necessary actions to notify all relevant License Holders of the player&#8217;s request for Universal Indefinite Self-Exclusion.<\/p><p>Please note that, in all cases, exclusion applies only to licensed gambling operators.<br\/>For the purpose of informing the public, the Hellenic Gaming Commission (HGC) compiles and regularly updates a list of licensed gambling operators (the \u201cWhite List\u201d) that provide gambling services through land-based, online, or other remote gambling channels. The White List is published on the HGC website.<br\/>The publication of this list constitutes sufficient notice and proof of the existence of the relevant licence or certification.<br\/>The White List can be found <a href=\"https:\/\/certifications.gamingcommission.gov.gr\/publicRecordsOnline\/SitePages\/KatoxoiAdeiasOnline.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><a href=\"https:\/\/certifications.gamingcommission.gov.gr\/publicRecordsOnline\/SitePages\/KatoxoiAdeiasOnline.aspx\" rel=\"noopener\"><br><\/a><\/p><p>Participation in gambling activities organised <strong>without a valid licence<\/strong> is unlawful and may expose players to significant legal risks, penalties, and sanctions. Before registering with any online gambling website, players should consult the above-mentioned list and bear in mind that <strong>only operators included on the White List<\/strong> are licensed by the Hellenic Gaming Commission (HGC)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51a71e40 e-flex e-con-boxed e-con e-parent\" data-id=\"51a71e40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Procedures for Submitting Exclusion and Temporary Suspension Requests Home 1.Procedure for Submitting a Request for Indefinite Self-Exclusion, Temporary Self-Exclusion or a Temporary Time-Out Players who wish to be placed under an Exclusion regime (either indefinite self-exclusion or temporary self-exclusion) or a Temporary Time-Out may: submit a relevant application to the land-based casino from which they [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":21004,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20986","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/comments?post=20986"}],"version-history":[{"count":2,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986\/revisions"}],"predecessor-version":[{"id":21007,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986\/revisions\/21007"}],"up":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/21004"}],"wp:attachment":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/media?parent=20986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}