{"id":20986,"date":"2026-06-30T09:41:08","date_gmt":"2026-06-30T06:41:08","guid":{"rendered":"https:\/\/hgc.gov.gr\/procedures-for-submitting-exclusion-and-temporary-suspension-requests\/"},"modified":"2026-09-18T10:35:18","modified_gmt":"2026-09-18T07:35:18","slug":"procedures-for-submitting-exclusion-and-temporary-suspension-requests","status":"publish","type":"page","link":"https:\/\/hgc.gov.gr\/en\/public-players\/responsible-gaming\/self-exclusion\/procedures-for-submitting-exclusion-and-temporary-suspension-requests\/","title":{"rendered":"Procedures for Submitting Exclusion and Temporary Suspension Requests"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20986\" class=\"elementor elementor-20986 elementor-19863\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0821e92 e-con-full e-flex e-con e-parent\" data-id=\"0821e92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div 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href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%b4%ce%b9%ce%b1%ce%b4%ce%b9%ce%ba%ce%b1%cf%83%ce%af%ce%b5%cf%82-%cf%85%cf%80%ce%bf%ce%b2%ce%bf%ce%bb%ce%ae%cf%82-%ce%b1%ce%b9%cf%84%ce%ae%cf%83%ce%b5%cf%89%ce%bd-%ce%b1%cf%80%ce%bf%ce%ba%ce%bb\/\" class=\"elementor-item\" tabindex=\"-1\">Procedures for Submitting Exclusion and Temporary Suspension Requests<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19925\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%bf%ce%b4%ce%b7%ce%b3%cf%8c%cf%82-%ce%b1%cf%85%cf%84%ce%bf%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%ce%bf%cf%8d-%ce%bc%ce%ad%cf%81%ce%bf%cf%82-%ce%b1\/\" class=\"elementor-item\" tabindex=\"-1\">Self-Exclusion Guide \u2013 Part A<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-19924\"><a href=\"https:\/\/hgc.gov.gr\/%ce%ba%ce%bf%ce%b9%ce%bd%cf%8c-%ce%ba%ce%b1%ce%b9-%cf%80%ce%b1%ce%af%ce%ba%cf%84%ce%b5%cf%82\/%cf%85%cf%80%ce%b5%cf%8d%ce%b8%cf%85%ce%bd%ce%bf-%cf%80%ce%b1%ce%b9%cf%87%ce%bd%ce%af%ce%b4%ce%b9\/%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%cf%8c%cf%82\/%ce%bf%ce%b4%ce%b7%ce%b3%cf%8c%cf%82-%ce%b1%cf%85%cf%84%ce%bf%ce%b1%cf%80%ce%bf%ce%ba%ce%bb%ce%b5%ce%b9%cf%83%ce%bc%ce%bf%cf%8d-%ce%bc%ce%ad%cf%81%ce%bf%cf%82-%ce%b2\/\" class=\"elementor-item\" tabindex=\"-1\">Self-Exclusion Guide \u2013 Part B<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64f2acdf e-con-full e-flex e-con e-child\" data-id=\"64f2acdf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb7ec1 elementor-widget elementor-widget-text-editor\" data-id=\"dbb7ec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Procedures for Submitting Exclusion and Temporary Abstinence Requests<\/strong><\/h4><p><strong>1.<\/strong><strong>Procedure for Submitting a Request for Indefinite Self-Exclusion, Temporary Self-Exclusion or a Temporary Time-Out<\/strong><\/p><p>Players who wish to be placed under an Exclusion regime (either indefinite self-exclusion or temporary self-exclusion) or a Temporary Time-Out may:<\/p><ul><li>submit a relevant application to the land-based casino from which they wish to be excluded;<\/li><li>submit a relevant application at certified OPAP PLAY outlets;<\/li><li>follow the applicable procedures described on the official websites of the respective License Holders for:online gambling activities (for online gambling), and OPAP PLAY (for Video Lottery Terminals \u2013 VLTs).<\/li><\/ul><p>\u00a0<\/p><p><strong>2. Procedure for Submitting a Request for UNIVERSAL EXCLUSION<\/strong><\/p><p>At the present time, the Unified Register of Excluded Players is under development and preparation by the Hellenic Gaming Commission (HGC) prior to becoming operational. Until the official launch of the Unified Register of Excluded Players, it is not possible to register players in the Register, nor can their exclusion be automatically and universally applied across all License Holders. Accordingly, the following provisions apply in cases of Universal Exclusion:<\/p><p><strong>\u0391. <\/strong>Procedure for Requesting <strong>Universal Temporary<\/strong> Self-Exclusion from Online Gambling Activities<\/p><p>Players who wish to obtain universal <strong>temporary <\/strong>self-exclusion from gambling activities organised and conducted by licensed online gambling operators must submit a separate temporary self-exclusion request to each License Holder with whom they maintain an account.<\/p><p><strong>\u0392. <\/strong>Procedure for Requesting <strong>Universal <\/strong><strong>Indefinite <\/strong>Self-Exclusion from Online Gambling Activities, Video Lottery Terminals (OPAP PLAY\u2013VLTs), and\/or Land-Based Casino Gaming<\/p><p>Players who wish to obtain <strong>universal indefinite self-exclusion <\/strong>from gambling activities organised and conducted by licensed online gambling operators, through Video Lottery Terminals (OPAP PLAY\u2013VLTs), and\/or in land-based casino establishments, must either:<\/p><ul><li><strong>submit a separate self-exclusion request<\/strong> to each License Holder with whom they maintain an account or<\/li><li><strong>submit their request to the Hellenic Gaming Commission (HGC) <\/strong>for administration and processing.<\/li><\/ul><p>\u00a0<\/p><p><strong>Submission Through the HGC<\/strong><br \/>Requests should be submitted to:<br \/><strong>info@hgc.gov.gr<\/strong><br \/>The following documents must be attached:<\/p><ol><li><strong>a clear copy of both sides<\/strong> of the player&#8217;s identity card or passport;<\/li><\/ol><ol start=\"2\"><li>a<strong> solemn declaration<\/strong> bearing an authenticated electronic signature<strong> through gov.gr, <\/strong>stating that:<\/li><\/ol><ul><li>The player&#8217;s wish to be indefinitely excluded from one or more of the following categories:<ul><li>Online gambling;<\/li><li>OPAP PLAY \/ VLT gaming;<\/li><li>Land-based casinos.<\/li><\/ul><\/li><li>Consent to the processing and disclosure of personal data for the purpose of implementing the exclusion request.<\/li><\/ul><p><br \/>Applicants may modify the declaration to include only the categories of gambling from which they wish to be excluded.<\/p><p>Upon receipt of the required documentation, the HGC will take the necessary actions to inform the relevant License Holders and facilitate the implementation of the exclusion request.<\/p><p>It should be noted that exclusion measures apply only to <strong>licensed gambling providers.<\/strong><br \/>For the information and protection of the public, the HGC maintains and regularly updates the White List, which includes all providers licensed or certified to offer gambling services in Greece, whether through land-based or remote channels. Publication of the White List on the HGC website constitutes sufficient evidence of a provider&#8217;s licensed status.<br \/><br \/><strong>The White List can be found <a href=\"https:\/\/certifications.gamingcommission.gov.gr\/publicRecordsOnline\/SitePages\/KatoxoiAdeiasOnline.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/strong><\/p><p><strong>Important Notice<\/strong><br \/>Participation in gambling activities offered by unlicensed providers is unlawful and carries significant risks.<br \/>Before registering with any gambling operator, players should consult the White List and verify that the provider is duly licensed.<br \/><strong>Only operators included in the HGC White List are licensed to provide gambling services in Greece.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51a71e40 e-flex e-con-boxed e-con e-parent\" data-id=\"51a71e40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Procedures for Submitting Exclusion and Temporary Suspension Requests Home \u03a3\u03b5\u03bb\u03af\u03b4\u03b1 Procedures for Submitting Exclusion and Temporary Abstinence Requests 1.Procedure for Submitting a Request for Indefinite Self-Exclusion, Temporary Self-Exclusion or a Temporary Time-Out Players who wish to be placed under an Exclusion regime (either indefinite self-exclusion or temporary self-exclusion) or a Temporary Time-Out may: submit a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":21004,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20986","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/comments?post=20986"}],"version-history":[{"count":6,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986\/revisions"}],"predecessor-version":[{"id":23321,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/20986\/revisions\/23321"}],"up":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/21004"}],"wp:attachment":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/media?parent=20986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}