{"id":13099,"date":"2026-05-12T09:00:38","date_gmt":"2026-05-12T06:00:38","guid":{"rendered":"https:\/\/hgc.gov.gr\/about-us\/quality-management-system\/"},"modified":"2026-07-22T11:24:35","modified_gmt":"2026-07-22T08:24:35","slug":"quality-management-system","status":"publish","type":"page","link":"https:\/\/hgc.gov.gr\/en\/about-us\/quality-management-system\/","title":{"rendered":"Quality Management System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13099\" class=\"elementor elementor-13099 elementor-13068\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70fff0b0 e-con-full e-flex e-con e-parent\" data-id=\"70fff0b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6e431 elementor-widget elementor-widget-text-editor\" data-id=\"8c6e431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quality Management System<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5de23a6 text-left elementor-widget elementor-widget-tp-breadcrumbs-bar\" data-id=\"5de23a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-breadcrumbs-bar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"bread6a60be08148a1\" class=\"pt_plus_breadcrumbs_bar \"  \"><div class=\"pt_plus_breadcrumbs_bar_inner bred_style_1\"><nav id=\"breadcrumbs\"><span class=\"bc_home\"><a class=\"home_bread_tab\" href=\"https:\/\/hgc.gov.gr\/en\/\/\">\u0391\u03c1\u03c7\u03b9\u03ba\u03ae<i class=\" fa fa-chevron-right bread-sep-icon\" ><\/i><\/a><\/span> <span class=\"del\"><\/span> <span class=\"current\"><div class=\"current_tab_sec\">Page<\/div><\/span><\/nav><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5622491d e-con-full e-flex e-con e-parent\" data-id=\"5622491d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a6df80d e-con-full e-flex e-con e-child\" data-id=\"a6df80d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ae39320 e-con-full e-flex e-con e-child\" data-id=\"4ae39320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-71344ef2 e-con-full e-flex e-con e-child\" data-id=\"71344ef2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d89b455 side-menu elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"4d89b455\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4d89b455\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12655\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/mission\/\" class=\"elementor-item\" tabindex=\"-1\">Mission &#038; Vision<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12654\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/values\/\" class=\"elementor-item\" tabindex=\"-1\">Values<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12672\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/vision\/\" class=\"elementor-item\" tabindex=\"-1\">Responsibilities<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-12656\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/the-administration\/\" class=\"elementor-item\" tabindex=\"-1\">The Administration<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12657\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/the-administration\/hgc\/\" class=\"elementor-sub-item\" tabindex=\"-1\">HGC<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12658\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/the-administration\/chairs-curriculum-vitae\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Chair\u2019s Curriculum Vitae<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-20872\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/organisational-structure\/\" class=\"elementor-item\" tabindex=\"-1\">Organisational Structure<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-20863\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/human-resources\/\" class=\"elementor-item\" tabindex=\"-1\">Human Resources<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13102\"><a href=\"https:\/\/hgc.gov.gr\/en\/about-us\/quality-management-system\/\" class=\"elementor-item\" tabindex=\"-1\">Quality Management System<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31a250c4 e-con-full e-flex e-con e-child\" data-id=\"31a250c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1905832 elementor-widget elementor-widget-text-editor\" data-id=\"1905832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"gray-quote\"><strong>Hellenic Gaming Commission\u2019s Vision for Quality Assurance of Services<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2858110 elementor-widget elementor-widget-text-editor\" data-id=\"2858110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Hellenic Gaming Commission (HGC) focuses on a comprehensive and continuous commitment to quality principles for the ongoing improvement of its services and processes, with the participation of all personnel, in order to fully meet the identified present and future needs of the Authority, with the aim of benefiting society as a whole.<\/p>\n<p>In today\u2019s reality, the competitiveness of each sector in every European country is largely influenced by the effectiveness of public administration, which depends on the alignment of public administration policies and the quality of services provided to citizens and stakeholders.<\/p>\n<p>Guided by the need to fulfill its objectives and mission, the Authority has developed and implements a modern, integrated, and advanced management system based on the principles of standardized and efficient processes, continuous quality control to ensure compliance with regulatory and international standards, safeguarding the independence of its services, and ensuring operational continuity, with the overall goal of continuous improvement.<\/p>\n<p>Below you will find the relevant documents in PDF format, where you can learn about the policies of the HGC (in greek):<\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-kata-tis-diafthoras-kai-tis-dorodokias.pdf\" target=\"_blank\" rel=\"noopener\">Anti-Corruption and Anti-Bribery Policy<\/a><\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-poiotitas.pdf\" target=\"_blank\" rel=\"noopener\">Quality Policy<\/a><\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-prolipsis-tis-vias.pdf\" target=\"_blank\" rel=\"noopener\">Policy for the Prevention and Addressing of Violence and Harassment<\/a><\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-asfaleias-kai-pliroforion.pdf\" target=\"_blank\" rel=\"noopener\">Information Security Policy<\/a><\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-viosimotitas.pdf\" target=\"_blank\" rel=\"noopener\">Sustainability Policy<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0320826 elementor-widget elementor-widget-text-editor\" data-id=\"0320826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"gray-quote\"><strong>\u03a5\u03c0\u03b5\u03cd\u03b8\u03c5\u03bd\u03bf\u03c2 \u03a0\u03b1\u03c1\u03b1\u03bb\u03b1\u03b2\u03ae\u03c2 \u03ba\u03b1\u03b9 \u03a0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03cd\u03b8\u03b7\u03c3\u03b7\u03c2 \u0391\u03bd\u03b1\u03c6\u03bf\u03c1\u03ce\u03bd (\u03a5.\u03a0.\u03a0.\u0391.)<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0b5faf elementor-widget elementor-widget-text-editor\" data-id=\"b0b5faf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0397 \u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03bd\u03b1\u03c6\u03bf\u03c1\u03ce\u03bd \u03c4\u03b7\u03c2 \u0395\u0395\u0395\u03a0 \u03b8\u03b5\u03c3\u03c0\u03af\u03b6\u03b5\u03b9 \u03c4\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b1\u03c3\u03c6\u03b1\u03bb\u03ae \u03ba\u03b1\u03b9 \u03b5\u03bc\u03c0\u03b9\u03c3\u03c4\u03b5\u03c5\u03c4\u03b9\u03ba\u03ae \u03c5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae \u03ba\u03b1\u03b9 \u03b4\u03b9\u03b1\u03c7\u03b5\u03af\u03c1\u03b9\u03c3\u03b7 \u03b1\u03bd\u03b1\u03c6\u03bf\u03c1\u03ce\u03bd \u03c0\u03b1\u03c1\u03b1\u03b2\u03b9\u03ac\u03c3\u03b5\u03c9\u03bd, \u03bc\u03b5 \u03c3\u03ba\u03bf\u03c0\u03cc \u03c4\u03b7\u03bd \u03b5\u03bd\u03af\u03c3\u03c7\u03c5\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03b1\u03ba\u03b5\u03c1\u03b1\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2, \u03c4\u03b7\u03c2 \u03b4\u03b9\u03b1\u03c6\u03ac\u03bd\u03b5\u03b9\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 \u03bb\u03bf\u03b3\u03bf\u03b4\u03bf\u03c3\u03af\u03b1\u03c2 \u03c4\u03b7\u03c2 \u0391\u03c1\u03c7\u03ae\u03c2,<\/p>\n<p>\u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b5\u03bd\u03c9\u03c3\u03b9\u03b1\u03ba\u03ae \u03ba\u03b1\u03b9 \u03b5\u03b8\u03bd\u03b9\u03ba\u03ae \u03bd\u03bf\u03bc\u03bf\u03b8\u03b5\u03c3\u03af\u03b1 (\u039f\u03b4\u03b7\u03b3\u03af\u03b1 (\u0395\u0395) 2019\/1937 \u03ba\u03b1\u03b9 \u03bd. 4990\/2022).<\/p>\n<p><a href=\"http:\/\/stage.hgc.gov.gr\/wp-content\/uploads\/politiki-anaforon.pdf\" target=\"_blank\" rel=\"noopener\"><strong>\u03a0\u039f\u039b\u0399\u03a4\u0399\u039a\u0397 \u0391\u039d\u0391\u03a6\u039f\u03a1\u03a9\u039d<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c36f800 elementor-widget elementor-widget-text-editor\" data-id=\"c36f800\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"gray-quote\"><strong><span lang=\"EL\"><span class=\"gray-quote\">\u0394\u03af\u03b1\u03c5\u03bb\u03bf\u03b9 \u03a5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae\u03c2 \u0391\u03bd\u03b1\u03c6\u03bf\u03c1\u03ce\u03bd<\/span><\/span><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36c7e4b elementor-widget elementor-widget-text-editor\" data-id=\"36c7e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u039a\u03ac\u03b8\u03b5 \u03b5\u03c1\u03b3\u03b1\u03b6\u03cc\u03bc\u03b5\u03bd\u03bf\u03c2, \u03c3\u03c5\u03bd\u03b5\u03c1\u03b3\u03ac\u03c4\u03b7\u03c2 \u03ae \u03c0\u03c1\u03bf\u03bc\u03b7\u03b8\u03b5\u03c5\u03c4\u03ae\u03c2 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03b5\u03b9 \u03ae \u03bd\u03b1 \u03b5\u03ba\u03c6\u03c1\u03ac\u03c3\u03b5\u03b9 \u03b1\u03bd\u03b7\u03c3\u03c5\u03c7\u03af\u03b1 \u03b3\u03b9\u03b1 \u03b8\u03ad\u03bc\u03b1\u03c4\u03b1 \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b5\u03c6\u03b1\u03c1\u03bc\u03bf\u03b3\u03ae \u03c4\u03bf\u03c5 \u039a\u03ce\u03b4\u03b9\u03ba\u03b1 \u0397\u03b8\u03b9\u03ba\u03ae\u03c2 \u03ba\u03b1\u03b9 \u0394\u03b5\u03bf\u03bd\u03c4\u03bf\u03bb\u03bf\u03b3\u03af\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c4\u03b7\u03c2 \u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae\u03c2 \u0391\u03bd\u03b1\u03c6\u03bf\u03c1\u03ce\u03bd \u03bc\u03ad\u03c3\u03c9 \u03c4\u03c9\u03bd \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03b4\u03b9\u03b1\u03cd\u03bb\u03c9\u03bd \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03af\u03b1\u03c2:<\/p>\n<ol>\n<li>\u0388\u03b3\u03b3\u03c1\u03b1\u03c6\u03b7 \u03c5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae \u03c0\u03c1\u03bf\u03c2 \u03c4\u03bf\u03bd\/\u03c4\u03b7\u03bd \u03a5.\u03a0.\u03a0.\u0391. \u03c3\u03c4\u03b7\u03bd \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7 \u0391\u03c7\u03b1\u03c1\u03bd\u03ce\u03bd 17 &amp; \u03a0\u03bb\u03b1\u03c4\u03b5\u03af\u03b1 \u039c\u03b1\u03c5\u03c1\u03bf\u03ba\u03bf\u03c1\u03b4\u03ac\u03c4\u03bf\u03c5, 104 38 \u0391\u03b8\u03ae\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03ad\u03bd\u03b4\u03b5\u03b9\u03be\u03b7 \u00ab\u0395\u03bc\u03c0\u03b9\u03c3\u03c4\u03b5\u03c5\u03c4\u03b9\u03ba\u03cc\u00bb,<\/li>\n<li>\u03a5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae \u03bc\u03ad\u03c3\u03c9 \u03b5\u03b9\u03b4\u03b9\u03ba\u03ae\u03c2 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03ae\u03c2 \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7\u03c2\u00a0<span id=\"cloak863925a84de5d8e3d9f4ad4ea43ddc34\"><a href=\"mailto:yppa@hgc.gov.gr\">yppa@hgc.gov.gr<\/a><\/span><\/li>\n<li>\u03a0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae \u03c3\u03c5\u03bd\u03ac\u03bd\u03c4\u03b7\u03c3\u03b7 \u03bc\u03b5 \u03c4\u03bf\u03bd\/\u03c4\u03b7\u03bd \u03a5.\u03a0.\u03a0.\u0391. \u03ba\u03b1\u03c4\u03cc\u03c0\u03b9\u03bd \u03b1\u03b9\u03c4\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2 \u03c4\u03bf\u03c5 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03bf\u03c2, \u03b5\u03bd\u03c4\u03cc\u03c2 \u03b5\u03cd\u03bb\u03bf\u03b3\u03bf\u03c5 \u03c7\u03c1\u03cc\u03bd\u03bf\u03c5.<\/li>\n<\/ol>\n<p>\u03a3\u03b5 \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ae\u03c2 \u03b1\u03bd\u03b1\u03c6\u03bf\u03c1\u03ac\u03c2, \u03c4\u03b7\u03c1\u03bf\u03cd\u03bd\u03c4\u03b1\u03b9 \u03c0\u03c1\u03b1\u03ba\u03c4\u03b9\u03ba\u03ac \u03ae \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03bf\u03c0\u03bf\u03b9\u03b5\u03af\u03c4\u03b1\u03b9 \u03ba\u03b1\u03c4\u03b1\u03b3\u03c1\u03b1\u03c6\u03ae, \u03b5\u03c6\u03cc\u03c3\u03bf\u03bd \u03b5\u03c0\u03b9\u03c4\u03c1\u03ad\u03c0\u03b5\u03c4\u03b1\u03b9, \u03bc\u03b5 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03b1\u03af\u03bd\u03b5\u03c3\u03b7 \u03c4\u03bf\u03c5 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03bf\u03c2, \u03bf \u03bf\u03c0\u03bf\u03af\u03bf\u03c2 \u03ad\u03c7\u03b5\u03b9 \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03bd\u03b1 \u03b5\u03bb\u03ad\u03b3\u03be\u03b5\u03b9, \u03bd\u03b1 \u03b4\u03b9\u03bf\u03c1\u03b8\u03ce\u03c3\u03b5\u03b9 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03b3\u03ba\u03c1\u03af\u03bd\u03b5\u03b9 \u03c4\u03bf \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03cc \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03cc\u03bc\u03b5\u03bd\u03bf \u03c5\u03c0\u03bf\u03b3\u03c1\u03ac\u03c6\u03bf\u03bd\u03c4\u03ac\u03c2 \u03c4\u03bf.<\/p>\n<p>\u0397 EEE\u03a0 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03bd\u03b5\u03b9 \u03bc\u03b5 \u03c3\u03b1\u03c6\u03ae\u03bd\u03b5\u03b9\u03b1 \u03c4\u03bf\u03c5\u03c2 \u03b5\u03bd\u03b4\u03b9\u03b1\u03c6\u03b5\u03c1\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae\u03c2 \u03b5\u03be\u03c9\u03c4\u03b5\u03c1\u03b9\u03ba\u03ae\u03c2 \u03b1\u03bd\u03b1\u03c6\u03bf\u03c1\u03ac\u03c2 \u03c3\u03c4\u03b7\u03bd \u0395\u03b8\u03bd\u03b9\u03ba\u03ae \u0391\u03c1\u03c7\u03ae \u0394\u03b9\u03b1\u03c6\u03ac\u03bd\u03b5\u03b9\u03b1\u03c2:<\/p>\n<ul>\n<li>\u039c\u03ad\u03c3\u03c9 \u03bc\u03b7\u03bd\u03cd\u03bc\u03b1\u03c4\u03bf\u03c2 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03c4\u03b1\u03c7\u03c5\u03b4\u03c1\u03bf\u03bc\u03b5\u03af\u03bf\u03c5 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7\u00a0<span id=\"cloaka3879e789ac9ba02a06ce4be6c868f82\"><a href=\"mailto:kataggelies@aead.gr\">kataggelies@aead.gr<\/a><\/span><\/li>\n<li>\u039c\u03ad\u03c3\u03c9 \u03c5\u03c0\u03bf\u03b2\u03bf\u03bb\u03ae\u03c2 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03ae\u03c2 \u03b1\u03bd\u03b1\u03c6\u03bf\u03c1\u03ac\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1:\u00a0<a href=\"https:\/\/eur05.safelinks.protection.outlook.com\/?url=https%3A%2F%2Faead.gr%2Fsubmit-complaint%2F&amp;data=05%7C02%7Chelpdesk%40hgc.gov.gr%7C445fce46f24a46e0982208deaff63201%7C74566a7f3d734abdbebbece0c2e1ad4f%7C0%7C0%7C639141669113322140%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=e6wgjMCkEMqfinInbZDX17ywP3ZDF0kmfgxJmkXPLs4%3D&amp;reserved=0\">https:\/\/aead.gr\/submit-complaint\/<\/a><\/li>\n<li>\u039c\u03ad\u03c3\u03c9 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03b5\u03c0\u03b9\u03c3\u03c4\u03bf\u03bb\u03ae\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7 \u039b\u03ad\u03bd\u03bf\u03c1\u03bc\u03b1\u03bd 195 &amp; \u0391\u03bc\u03c6\u03b9\u03b1\u03c1\u03ac\u03bf\u03c5, \u03a4\u039a 104 42 \u2013 \u0391\u03b8\u03ae\u03bd\u03b1<\/li>\n<\/ul>\n<p>\u0389 \u03c3\u03b5 \u03ac\u03bb\u03bb\u03b7 \u03ba\u03b1\u03c4\u03ac \u03c0\u03b5\u03c1\u03af\u03c0\u03c4\u03c9\u03c3\u03b7 \u03b1\u03c1\u03bc\u03cc\u03b4\u03b9\u03b1 \u03b1\u03c1\u03c7\u03ae.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quality Management System \u0391\u03c1\u03c7\u03b9\u03ba\u03ae Hellenic Gaming Commission\u2019s Vision for Quality Assurance of Services The Hellenic Gaming Commission (HGC) focuses on a comprehensive and continuous commitment to quality principles for the ongoing improvement of its services and processes, with the participation of all personnel, in order to fully meet the identified present and future needs of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11486,"parent":12484,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13099","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/13099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/comments?post=13099"}],"version-history":[{"count":6,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/13099\/revisions"}],"predecessor-version":[{"id":21879,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/13099\/revisions\/21879"}],"up":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/pages\/12484"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/media\/11486"}],"wp:attachment":[{"href":"https:\/\/hgc.gov.gr\/en\/wp-json\/wp\/v2\/media?parent=13099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}